Frequently Asked Questions
PayPal and Credit cards are the only method of payment allowed for online orders. We accept Visa, Mastercard, and American Express.
Restocking fees may apply if you ordered discontinued designs / patterns.
Non-discontined stock items can be returned for a full product refund. All returned items must be resale condition, not used or incomplete packages, in order to receive a full refund.
Custom orders are not returnable. In event of a defect, we must be notified within 10 days of delivery. We will work quickly to find the best possible solution for you.
We do not accept purchase orders online. However we encourage our customers to place their orders online as our pricing is cheaper.
If you need to pay by purchase order please contact us at 1-866-815-7550 for assistance.
The minimum order is 1 pack/box of wristbands. Most of our id bands are sold in lots of 500 but there are select products available in 100’s as well.
You may be eligible for free shipping depending on the order quantities purchased. Please contact us at email@example.com to find out more details.
Our standard production time (not including delivery time) is 10-15 business days after artwork approval.
Generally no it does not. However, if your order has several different setups or the order quantity is very large. The production time may take slightly longer.
If you require your wristbands urgently, we have several custom print rush services available.
- Same day
- 2-3 days
- 4-6 days
- 7-10 days